Quinta do Lago has highlighted its position among Europe’s finest golf venues after striking gold at the prestigious annual 59club Golf Customer Service Excellence Awards.
Home to three 18-hole championship golf courses – the North, South and Laranjal – the premier Algarve resort was honoured at the recent awards event held across the evenings of March 14 and 15 as industry professionals from across Europe’s leading golf venues gathered in Girona, Spain.
Quinta do Lago’s high-quality service was recognised during the event with the venue being named as a Gold Flag Members Club. The ultimate recognition for clubs and resorts who strive to deliver the best facilities and service offering to members and guests, Quinta do Lago was the only Portuguese venue to be presented with the accolade, and one of just eight destinations in mainland Europe.
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Quinta do Lago and its team also took home the service award for Leading Individual Retail Experience for Europe South.
Determined by scores collected from impartial mystery shopping audits, 59club’s prestigious accolades evaluate the experience afforded to guests, members and prospective members against objective benchmarking criteria.
The awards span many categories across all areas of hospitality, with main individual accolades split into three categories based on venues’ average green fee rate – ensuring service excellence is recognised regardless of venue size, scale and profile.
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Sean Moriarty, CEO of Quinta do Lago, said: “Here at Quinta do Lago, we place a real emphasis on providing the best possible experience for visitors. Our success at the 59club awards is testament to the continued hard work and dedication of the whole team.
“I must also congratulate the retail team for their success in the Europe South – Leading Individual Retail Experience category.”
As well as attracting golfers, Quinta do Lago’s world-class performance hub, The Campus, is a popular venue for top athletes and sports teams from all over the world. The premier multi-sports facility welcomes residents and guests of Quinta do Lago to enjoy a lifestyle of health, fitness and wellness, and includes a high-performance gym, tennis and padel courts, swimming pool, cycling, group classes and personal training, recovery suites and sports rehabilitation.
Alongside an unparalleled sport offering, guests staying in the 2,000-acre Algarve resort can enjoy 14 first-class bars and restaurants or discover the picturesque Magnolia Hotel. Blessed with the backdrop of one of Europe’s most beautiful natural regions, Quinta do Lago is the perfect place to soak in golden sands and sapphire seas, with facilities for every need close at hand.